
First off, we really appreciate our customers’ patience with us as we sort out our hosting issues. Everything’s not perfect — yet — but we’ve cleared a big hurdle by migrating to
Liquid Web hosting from Rackspace Cloud (before that we were hosted with The Planet). More specifically we’ve moved to Liquid Web’s Storm on Demand cloud hosting solution but we also have a dedicated server with them. We’ve had more than our fair share of hosting woes so it delights me to be able to write a positive review of a hosting company. Full disclosure, links on these page are referral links, however, we’re being open and honest in our review (even their referral program is awesome by the way).
Signing up was a breeze. We got someone on the phone easily who could answer all of our questions to make sure their solution met our demands. Once we had confirmation we went through their online sign up process without a hitch. We haven’t been with them long but here’s what we’ve noticed so far. Also, I searched around for online coupons and promo codes but didn’t come across anything. Sorry guys!
PROS
1. Their network is blazing fast. For example, 50 concurrent connections on Rackspace took 16.3 seconds load time while only 1.98s on Liquid Web.
2. Their platform is flexible. It has a quality infrastructure that let’s you do what you want and it just works.
3. Built-in tools like server health and uptime monitoring are included for free.
4. Affordable. The bang for your buck value here is off the charts (resources/features vs. cost). Depends on your setup but about 33% cheaper than RS.
5. Their support is actually helpful and timely in responding. It’s refreshing.
6. They actually pay attention to feature requests and improve their platform often.
CONS
1. They weren’t exactly easy to find. Unfortunately we wasted time/money by migrating to Rackspace first before coming across their solution. Whomever is doing their search marketing isn’t doing a very good job.
2. There isn't a mobile app or web interface for their dashboard... yet.
3. They don't have the option to have managed support with Ubuntu and you need cpanel on your servers for fully-managed support.
CONCLUSION
These guys really have their stuff together. Our websites are more stable and getting faster by the day. It’s been an eyeopening experience working with them thus far. I’m still waiting for the catch but there may actually not be one. We’ll update this review as we get more experience with them.
Definitely check Liquid Web out!
ABOUT LIQUID WEB
Established in 1997, Liquid Web’s growth has been fueled by providing unbeatable managed services to businesses of all sizes, in all areas of the world. Liquid Web currently serves more than 10,000 clients in over 100 countries around the world. Liquid Web has been honored by INC Magazine as one of the nations fastest growing companies consecutively in 2007 and 2008.